BY ACCESSING HTTP://WWW.ETERNALSERVICES.COM/ YOU CONSENT TO THE FOLLOWING
EFFECTIVE JANUARY 1, 2019
The Privacy and Security of your information are very important to us: at Eternal Services, we believe it is important to protect the privacy of our customers, as well as the privacy of visitors to our website. We know that you care about how your information is collected, updated, used and shared, and we want to help you make knowledgeable choices about the information you provide to us.
Types of information we collect about you
A. Personally-Identifiable Information: We may receive and store any information that you provide to us or that we learn about you from your use of the Site or other sources that would allow us to identify you personally. This information is referred to as Personally Identifiable Information, or “PII”. You might supply us with such information as your first and last name, postal address, home and/or mobile phone numbers, email address, payment card information, driver’s license number or identification, insurance coverage information, and any other information that you choose to provide that would allow us to identify you personally. We might also receive PII about you from third party data sources or marketing partners and we may add this PII to the information that we collect about you.
B. Non-Personal Information: From time to time, we may also ask you to provide us with non-personal information, which is data that alone is not intended to allow us to identify you personally. This would be information such as just your first name, birthday, zip code, demographic information, or service or product preferences. We may aggregate and/or anonymize PII so that it becomes non-personal information that is not intended to be used to personally identify you. We also automatically receive and store certain types of non-personal information whenever you visit the Site through the use of “cookies,” which is discussed below.
C. Passive Anonymous Information Gathered Electronically: We, and third parties on the Site, may automatically collect certain types of passive, anonymous information whenever you use the Site, such as your Internet Protocol address, your computer’s operating system, the name of the domain you used to access the Internet, the website you came from and the website you visit next. This data is used in the aggregate, that is, as a statistical measure, and not in a manner that is intended to identify you personally. If we collect this information, it will be done passively through the use of certain electronic technologies, such as cookies, web beacons, pixels, clear GIFs (and similar technologies) as explained below.
When visitors leave comments on the Site, the data provided in the comments form is collected alongside the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be available to the Site if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Web beacons, Pixels, and Clear GIFs
We and our advertising partners may use web beacons, pixels, and clear GIFs. These electronic technologies are transparent image files that, if used, allow us and our advertising partners to track website usage information, such as the number of times a given web page has been viewed and whether and when you have opened an HTML email, how many times the email was forwarded and which links in the email were clicked. Unlike cookies, these technologies are not placed on your computer or device. This information helps us to improve our Site and our services and helps our advertising partners by measuring the effectiveness of these communications with you. These technologies may be used in association with cookies to understand how visitors interact with our Site or advertisements made by our advertising partners.
How we use information about you
We may use your information for a number of purposes, including (a) to provide you with our services, (b) to respond to customer inquiries and complaints, (c) to maintain and collect payment on your account with us, (d) to provide you with important functionality changes to the Site or information about new services and special offers from our company, (e) to customize, personalize, analyze, evaluate, adjust and improve the Site and our services to meet your needs and expectation and those of our business partners, (f) to describe our customer audience, products, and services, (g) and to anonymize or aggregate PII for various purposes, such as market or traffic flow analysis and reporting.
Eternal Services does not currently engage in any business practices that may give, share, sell or trade your information to third parties. We will only disclose information of yours to a third party in instances of third-party Service Providers. We may share your information, including PII, with third parties or affiliates with whom we have contracted to perform services on our behalf, such as to collect payment or fulfill a request you have asked of us. Service providers that act on behalf of obligated to keep the PII we provide to them confidential and to use the PII we share only to provide the services we ask them to perform. We do not disclose your PII to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so.
Passive Anonymous & Aggregated Non-Personal Information
Children under 13 should not send any PII to Eternal Services. If a child under 13 submits PII through any part of the Site or otherwise provides such PII to us, and we learn that the person submitting the PII is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any PII from children under 13, we do not use or disclose such information to third parties.
This Policy applies only in the United States
Our Security Practices
Our internal data security policies restrict access to customers’ PII to authorize employees, agents and subcontractors with a “need to know, “and we train such persons in the protection of your PII. These persons may use our customers’ PII for company business purposes only. Our employees are bound by our policies to maintain the confidentiality of our customers’ PII. Employees who violate their confidentiality obligations are subject to disciplinary action, up to and including termination.
We maintain commercially reasonable physical, electronic, and procedural safeguards that are designed to guard our customers’ PII. For example, for the security of your online visit to www.eternalservices.com, we may make use of secure server software (SSL), firewalls, encryption, and other authentication procedures to attempt to protect your PII from unauthorized access, disclosure, alteration, or destruction. PII is maintained within a Windows NT Server environment that is intended to be secure. Unfortunately, no data transmission over the Internet or internal security system can be guaranteed to be absolutely secure. As a result, while we strive to protect your PII, we cannot ensure or warrant the security of any Information you transmit to us, and you do so at your own risk.
In the event of a breach of the confidentiality or security of your PII, we may attempt to notify you as necessary by email or other means so you can take appropriate protective steps. By using our Site or providing Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Site or your account with us. Unless you indicate otherwise, we may notify you using the most current email address you provided to us.
Updating your Account Information
Keeping your account information accurate and up to date is very important so we can provide you with excellent service. If your account information is incomplete, inaccurate, or not current, please contact us as soon as possible with your best contact information. You can obtain information on how to contact customer service here.